[Job Alert] Xiersen is recruiting a new General Manager!

General Manager: Job Description

About Xiersen

Established in 2014, Xiersen Children Service Center is an NGO officially registered in China. It was founded by special education professionals and advocates who saw the need for a sustainable approach for servicing children and families in China. Xiersen’s Careers in Care project provides career-building trainings for a new vocation in special education care in China.

Job Description

The General Manager works directly under the leadership of the NGO founder and Chairman of Xiersen’s Legal Board. The General Manager will be responsible for budgeting, administration, leading the small team to accomplish goals of fundraising, marketing, programs, and building long-term sustainability in a lean environment. The General Manager should have a minimum of five years of experience in senior management roles, particularly in operations, marketing, and development. Furthermore, the General Manager must be passionate about Xiersen’s cause and
mission. The position will be based in Shanghai and includes some travel within China.

Position Responsibilities

  1. Administration
  • Create annual financial budget, and responsible for balancing the budget
  • Oversee proper bookkeeping and financial records
  • Chair the quarterly advisory board meetings
  • Manage day to day operations of Xiersen
  • Hire and manage the team, and provide clear targets and goals for team to achieve
  • Show strong leadership and effective communication to team members, host regular meetings, evaluate staff members on semi-annual basis
  • Provide monthly, quarterly and annual reports to Xiersen advisory board and the president
  • Create annual report

2. Programs

  • Annual evaluation of existing programs and assist the president in designing new programs when needed
  • Work closely with staff and volunteers to ensure programs are executed according to Xiersen standards

3. Marketing & Fundraising

  • Identify fundraising strategies and initiatives that are aligned with Xiersen’s mission statement
  • Collaborate with team to execute events with clear fundraising objectives and goals
  • Create and oversee social media engagement plan

4. Donor Relations & Communications

  • Develop, engage, and maintain positive relationships with local government, potential donors, charity foundation members, and other stakeholders
  • Seek out new opportunities to connect Xiersen with relevant organizations, and third party organizations
  • With guidance from the founder/president, develop regular timelines for communication with existing donors
  • Create and implement a donor recruitment and retention plan
  • Support Xiersen at local, national, and international engagements for the purpose of increasing Xiersen’s profile and stakeholders

Position Requirements

  • Passionate and deep commitment Xiersen’s cause
  • 5+ years in a senior leadership role
  • Excellent language skills, written and verbal fluency in Mandarin and English
  • Post-secondary degree
  • Strong communication and leadership skills
  • Good work ethic and flexible working schedule
  • Efficient computer skills (Microsoft Office, etc)
  • Skills and experience in creating and implementing marketing plan with successful track record of achieving targets
  • Experience in balancing budgets
  • Local Chinese
  • NGO experience is preferred
  • Independent, self-starter, patient
  • Project Manager
  • Government relationship management
    • Understand government relationships
    • How to get things done with government middle level is required
    • Document management for government wenjian
  • Full-time (at least) mostly 9-6 but some weekends and evenings
  • Full benefits (5jin)
  • 5-10 years’ experience
  • Heart and looking for opportunity to make a difference.
  • This is a CV building opportunity. Both in role and results

Please contact Keithw@hcgchina.com for more information

Recap: Xiersen joins the AKS 10th Annual Shanghai Cup!

We had a great time at AKS’ 10th Annual Shanghai Cup! Held on March 17-18 2018 at the T98 Oasis Soccer Center in Pudong, 60 teams from Thailand, Hong Kong, Beijing, Xiamen and other cities across China competed. This year, Manchester City Football Club from the England Premier League cooperated as professional club sponsor. As community partner, Xiersen was able to meet many attendees and share how we are involved in helping improve the condition of special education in China. 

One participating player from Beijing sported his AWare sleeves and exclaimed proudly how happy he was to wear something that connected him with his younger brother with special needs, who also attended. We were touched by the positive response we received from families based in Shanghai and beyond!

A special thanks to AKS and event sponsors Hays, Adidas and Jiahui Health.

We look forward to joining more events this year with our community partner, AKS!

Please mark your calendar for the following event, coming up soon!

Xiersen AGame Family Sports Day

9am – 1pm, May 12, 2018

Childer’s Field, Changning, Shanghai

This sports event emphasizes fun and inclusiveness with children of all ability from the local and international community including several special education schools and rehabilitation centers, and the AKS community invited to take part. Xiersen’s AGame student coordinators are helping organize activities during the event, and AKS is donating venue, coaches, equipment and helping organize vendors. Kids can try their hand at several obstacle courses and drill stations along with their parents and the community at large. AKS will raffle off fun give-aways throughout the day.

Xiersen is looking for sponsors! For more information, contact nikki@xiersen.org.

Join Xiersen, an NGO Beneficiary, at the Annual AmCham Ball!

We are excited to announce that Xiersen is one of three valuable causes receiving the proceeds from the annual AmCham Ball. Funds raised will go towards our Careers in Care (CIC) project, training migrant workers to become educational supports to children with special needs. Through both their eLearning platform and live trainings, Xiersen will create a workforce to fill a much needed gap in support for children in China.

Hosted at the Shanghai Tower on Saturday, April 21, this year’s theme is Shanghai 2048: A Night in the Future. Think: black tie, with a futuristic vibe. Have fun, meet new people, and help raise funds for local non-profits making a difference! Support our plans to empower migrant workers with useful and rewarding careers, improving the condition of special education in China for Chinese people.

Click here for more information and to order tickets.

Recap: Xiersen in 2017

What a whirlwind year it has been for Xiersen! From the annual AGame project, to new activities and collaborations, Xiersen has grown and developed in numerous ways.

Strategic Partnerships


In April 2017, venture capital firm K2VC and Xiersen joined a strategic partnership to help support the NGO and to help its projects grow.

Gap Foundation

After organizing Gap’s major teambuilding event for their 400 Shanghai employees in October last year, Xiersen was nominated by Gap’s senior management and successfully approved as Gap Foundation’s NGO partner. Xiersen will receive direct grant funding and funds to match hours employees volunteer for the NGO in 2018.

Active Kidz Shanghai (AKS)

Active Kidz Shanghai and Xiersen entered into a strategic partnership, with events and collaborations planned for 2018.

Xiersen-Led Projects

Careers in Care

The project will produce a special education online curriculum, which aims to increase awareness and provide fundamental skills for classroom assistants, teachers and parents in China. It will help people who have little or no prior knowledge or background to

become good special education supporters for teachers or more capable parents of children with special needs. The project hopes to educate hundreds of thousands of workers across China in 5 years. If the trainees use the knowledge acquired over a 20-year career span, they will impact roughly 6 million children[1].

In 2017, the Careers in Care work group reached numerous major first milestones. After refining the project mission, vision and scope the first part of the year, they aligned key partners and identified funding to increase support staff and locked in their key volunteers. Further, they surveyed teachers at special education schools and rehabilitation centers in China, gathering data and making a needs assessment. They also aligned Subject Matter Experts (SMEs) and field specialists to assist in content development, while compiling local and international research.

Penny Pan, Assistant General Manager, is leading the Careers in Care project, with help from Brett Payton, Project Development Advisor; Zhang Yan, CIC Curriculum Coordinator and Product Manager; and Michelle Wong, Research Assistant.

AGame is a series of Xiersen and community-led events to help raise awareness about special education in China. Its focus in 2016-2017 was for autism spectrum disorder awareness.

Xiersen’s annual AGame project enjoyed a second successful year in 2017. Sporting the distinctive blue and yellow AWare sleeves donated by Gap, student coordinators from local universities and high schools helped to support and manage the project.

2017’s AGame project was involved in a number of events:

  • Rotaract’s Run in Blue event on May 5 saw 700 runners raised funds to support parent and teacher training for Xiersen’s CIC project.
  • ICONX involved Xiersen in its first ICONX Kids Sports Festival on May 17 and 18.
  • A visit to Songjiang Special Education School supported with activities that included painting and singing, led by our AGame student coordinator Edward Cheng and students from Nanyang Model Private High School.
  • Several awareness talks were held, including for employees at naked Hub and parents at Wellington College International School Shanghai.

The focus of 2018’s AGame project will be on raising awareness about special education careers. These roles are critical for the further development of special education in China, and activities will highlight the need for more professionals in the special education field.


  • Xiersen coordinated the US Consulate Day of Service on Sept 11, 2017 at a Pudong Special Education School event with 15 staff teaching English.
  • Xiersen was invited to take part in events at a number of schools in Shanghai. Britannica International School Shanghai’s Pumpkin Palooza and Wellington College International Shanghai’s Christmas Bazaar contributed funds to Careers in Care.

Parent and Teacher Trainings

Xiersen helped to coordinate two major parent and teacher trainings in 2017:

  • On May 12, guest speaker Dr. Judith Owens, Harvard professor and Director of Sleep Medicine at the Boston Children’s Hospital Center for Pediatric Sleep Disorders, was invited to deliver a stimulating seminar at the Pudong Special Education School on “Managing Behavioral Insomnia in Children with Special Needs.” She was assisted by her former student, Dr. Guanghai Wang, ELG’s Sleep Specialist and Clinical Psychologist.
  • On June 3 and 4, Tobii Dynavox, provider of speech-generation devices and special education products, presented a training on “How to Support Communication and Language Learning: Overview of Low-Tech AAC and High-Tech AAC” at the Pudong Special Education School.


Xiersen’s Advisory Board

Formed on February 27, 2017, Xiersen’s Advisory Board is comprised of 9 experts with professional experience in special education, pediatric mental health, curriculum development, eLearning, IT, human resources and training, and social organizations and business. They provide counsel, enable sustainable growth and impose challenges to improve projects.

Xiersen’s New Assistant General Manager

Having first joined Xiersen as Project Coordinator in September 2017, Penny Pan was promoted to Assistant General Manager in January 2018. [link to bio]


Xiersen would like to thank the 140+ volunteers involved in supporting Xiersen last year. Their generous support over the course of 2017 is key to the breadth of the NGO’s reach and continued success!

Stay tuned for more events and activities with Xiersen coming up in 2018. If your school or company would like more information about how to get involved as a sponsor, please contact Nikki at nikki@xiersen.org.

[1] Gaylord, V., Wallace, T., Pickett, A. L., & Likins, M. (2002). Impact: Feature Issue on Paraeducators Supporting Students with Disabilities and At. Risk, 15(2).

Autism Spectrum Condition in mainland China. Research in developmental disabilities, 34(1), 469-479.

Run in Blue 2017 – Recap

ELG and Xiersen both had a fantastic time at Rotaract’s Run in Blue event on Saturday, May 6 at Century Park! Donations from the event went towards funding the Careers in Care 2.0 Project, run Xiersen Children Service Center, which will train local para-professionals in special education.

Come “Run in Blue” at Century Park for Careers in Care 2.0

Run in blue 2017


it  is  an  ANNUAL  SPRING  RUN  co-produced by  RACS

it  supports  a  different  cause  each  year  related  to  CHILDREN’S  WELL-BEING  AND  EDUCATION

it  aims  to  bring  about  HUGE  IMPACT  with  enthusiastic  runners  and  fun-filled  activities


RUN IN BLUE 2017 for Careers in Care 2.0

  • TRAINING caregivers for children with special needs
  • Bringing down STUDENT TO ADULT RATIO, more teachers per student
  • Letting the teachers focus on TEACHING AND BUILDING lessons
  • Increasing the SAFETY for the educational environment

Don’t want to spend a beautiful Saturday at home? Want to go running for a good cause and meet a bunch of cool people? Join our Run in Blue event on May 6th 2017!


Run In Blue is a traditionally 5-kilometer run, and though it may appear intimidating for first-time runners, it is more of a fun activity where you can enjoy time with your friends and family, so you can choose to walk when you feel too tired and continue running again when you feel up for it. No pressure!


Reflections on Autism Awareness Month 2016: An Open Letter to the Shanghai Community

Dear Shanghai community,

I am really excited to tell you about the activities we have been involved in these last few weeks. As many of you know, April is World Autism Awareness Month and April 2nd is the official day. Earlier this year, we identified this month as a time to really bring our community together and raise awareness of Autism in China, among new and old friends alike.

We wanted to connect different organizations, both local and international, that are all working towards the same goal of raising awareness and supporting children with special needs in China.

My first target was the Rotary Club of Shanghai. Rotary is a service organization that upholds the highest standards for conducting service projects locally and internationally. Rotary just celebrated its 111th birthday. The Shanghai Club, which I will take over as President on July 1st of this year, will have its 100th birthday in just three years!

The second organization we brought to the table is Rotaract, Rotary’s youth division. Last year they held a charity run called “Run in Blue”. I approached them many months back and asked them if they would be interested in having the run focus on Autism Awareness. Given their amazing attitude and willingness to impact worthwhile causes, everything fell into place.

Another important partner for April was the wonderful local Special Education School in Pudong. We really wanted to do an event that showcased this incredible school and its dedicated staff. Our collective thought was how about doing an event for autism awareness at the school.

On April 2nd, we held the Autism Awareness event, and it went very well. We had more than 300 people attend the event and they really had a moving experience. The School was a terrific host and everyone from the community did so much to make the experience delightful. We had some great sponsors, like tents and Wechat photo printers from Allied Pickfords, Mad-Croc beverages, Chilean Apples from SVA Fruits,volunteers from Gap, Shanghai Town, Country Club and Deckers and specialists from ELG and NYU Shanghai.

On April 9th, Run in Blue took place. The event had a little over 100 participants last year. It was a great event. This year, with the great connection to an important cause, autism awareness, and by working with Rotaract to expand their network of participating organizations, it grew close to 500 participants. In fact, they had to close registration a week before the event because there was too much interest!

The event included not just a 5k run, but also a pre-run yoga lesson, a post run speech on Autism, a Bollywood dancing session and much more. It was an amazing day of fun activities all the while discussing autism and the lives of people it touches.

Throughout the two events, there was a very important connecting force: the AWare sleeves that you see in the pictures of the participants. These blue and yellow sleeves were a donation by Gap and the brain child of Xiersen General Manager Nikki Lindgren. Their purpose is twofold: people wearing them can show commitment to raising awareness of autism, while the money from purchasing the sleeves goes to Xiersen, where it will be used to train parents and caregivers of children with ASD in China on the newest methods available.

Raising Awareness: AGame 2016 & AWare

To say Xiersen Children Service Center was busy this past year is an understatement. Founded at the end of 2014, Xiersen focuses on revolutionizing the way special education services are provided in China by utilizing a variety of different resources in the community. We have been mobilizing community partners, recruiting volunteers, and initiating new projects since we unveiled our famous AWare sleeves in January 2016.

The idea behind the AWare project came from Nikki Lindgren, Xiersen’s General Manager. In China, children with autism are also called ‘children of the stars’ because depending on the severity, they can at times seem to live in a different world. AWare’s yellow and navy blue colored-sleeves represent the many stars (and children) in the night sky.

Worn at schools, community events, and by volunteers, their purpose is to connect people and create social awareness. Proceeds from the sleeves, sponsored by Redmond Yeung, Vice Chair of Gap Greater China, support Xiersen’s core initiative: teacher and parent education.

For our latest partnership activity, Xiersen assisted Gap and the Pudong Special Education School to create a memorable day for families with children with special needs. “Gap did a wonderful job hosting over 100 children from the Pudong Special Education School”, says Chairman of Xiersen, Andrew Hill.

During the day, children played games such as tug-of-war, led by enthusiastic Gap employees excited to host their new friends. Gap cut one of their large banners into small sections, passing pieces out to each child to paint. At the end of the day, they were pieced back together to create a unique banner from the imaginations of the children.

“This event was very powerful because it gave the children and the Gap staff the chance to share time and conversation while they did fun activities,” says Nikki Lindgren. “I am sure everyone left with a desire to spend more time together and continue the mission of including everyone from the community in our lives.”

We are planning our next big AWare event for this coming spring. Stay tuned for more about how we are helping others and raising awareness.

Click here for more information about the Xiersen and ELG partnership.

ELG Adopts Xiersen to Impact Local Children with Special Needs

In celebration of its 10th Anniversary, The Essential Learning Group has adopted Xiersen Children’s Center, an officially-registered Chinese non-profit organization, as its sister NGO. Xiersen impacts children with Autism Spectrum Disorder by providing training to parents, caretakers, and special education professionals. ELG supports Xiersen as its sister NGO through financial, in-kind, and programmatic support.

Xiersen was officially registered through a consortium of local professionals, business people, philanthropists, and ELG founders Andrew Hill, Dr. Shari Rosen, and YaPing Zhao.

During April, Autism Awareness Month, Xiersen and ELG are participating in two events designed to raise awareness of Autism Spectrum Disorder in China.

Autism Awareness Day – April 2nd

Organized by Xiersen and hosted by the Shanghai Pudong Special Education School, the day featured a host of activities to raise awareness of autism. Activities included talks, dance, arts, sports, and more. Experts were available on-site to answer questions about Autism Spectrum Disorder and related therapies. ELG staff participated as the international experts, with specialists leading educational sessions on different therapies that help children with special needs.

Run in Blue – April 9th – with Platinum Sponsor ELG

On April 9, Run in Blue, a 5KM run, will be held to celebrate Autism Awareness Month and raise funds for Xiersen Children’s Services. The event is being sponsored by Rotaract, the youth wing of the Shanghai Rotary Club. ELG will be sending a team to run in the race and is the Platinum sponsor of the event.

It has been our long-time dream to find a local, officially-registered NGO to work with in order to improve the condition of special education in China for local children and families. We are delighted to adopt Xiersen, and are looking forward to bringing our unique expertise to local educators and parents.

– Monte Rosen, ELG’s Co-Founder and Managing Director